We have a friendly 365 day in home sleep trial. You have 365 days from the day of delivery to decide if the mattress is the right one for you.
If you are not completely satisfied, just give us a call. You will have the option to either exchange or return your merchandise for a $99 processing fee. Either scenario comes with our white-glove service at no additional cost.
All mattress toppers come with a 180-night home trial, so you have plenty of time to decide whether it's right for your current mattress.
At this time we do not have an exchange policy for mattress toppers. If you would like to exchange your merchandise, simply return your order and repurchase the item of your choice.
Bedding products returned within45 daysof the delivery date will get a full refund to the original form of payment. There are no restocking or penalty fees for used products, but we do ask that you wash your used bedding before returning.
To make a bedding return, simply call1-877-672-2882or email firstname.lastname@example.org. If you received our bedding as a gift, please call for help with your return.
Saatva Adjustable Base
The Saatva Adjustable Base and the Saatva Adjustable Base PLUS do not include a home trial and cannot be returned or exchanged. View the full Saatva Adjustable Base PLUS warranty here.
Mattress Foundation & Bedroom Furniture
If you aren't completely happy with your Saatva mattress foundation or furniture during your365-night home trial, just give us a call at 1-877-672-2882. We’ll schedule a pick up and issue a refund for the purchase price (taxes included) to your original method of payment.
You’ll only pay a $99 processing fee and we’ll take care of the rest!