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  1. Customer Help Center
  2. Financing

Financing

  • What is Affirm?
  • Why buy with Affirm?
  • How does Affirm work?
  • What is required to have an Affirm account?
  • How does Affirm approve borrowers for loans?
  • Does Affirm perform a credit check? Does it impact my credit score?
  • Why was I denied financing by Affirm?
  • Why was I asked to verify my identity?
  • Why was I prompted to enter my income?
  • Why was I prompted for my checking account?
  • Why is my bank not listed?
  • Why was I prompted for a down payment?
  • Will I see how much interest I am paying prior to accepting my loan?
  • Is Affirm available for non-U.S. residents?
  • How do I make my payments?
  • When are payments due?
  • Can I pay off my balance early?
  • Will my information and account be secure?
  • If I return an item, how do refunds work?
  • How long does it take to get my money back in the event of a return?
  • Can I amend my order after my purchase has been processed? Can I be approved for a higher loan amount if my purchase amount increases?
  • If there's something wrong with my order, do I still need to pay for it?
  • My delivery is delayed. What happens to my statement?
  • How can I reach Affirm?
Customer Help Center