To check the status of your Saatva order at any time, use our Order Tracker. You will need your order number and the email address associated with your order. Please know, the email address must be entered exactly as it is on your order (case-sensitive).
NOTE: Delivery of a mattress and/or base is confirmed once the order is out of production and the local delivery team contacts you directly.
If you don't have your order number available or just want to speak with one of our sleep guides about your order, you can give us a call at 877-672-2882, start a chat, or email us at firstname.lastname@example.org.