Your Saatva mattress goes into production when you place your order. When the mattress is out of production, inspected, and ready for delivery, our delivery team will contact you to schedule the delivery date. The delivery team could contact you via phone call or email, we advise paying attention to both
The day before the scheduled date, our local delivery partner will contact you to confirm a convenient four-hour delivery window.
NOTE:From the time our delivery partner contacts you, they can hold your merchandise for up to 30 days while you coordinate a mutually agreed-upon delivery date. If you need to delay delivery for longer, please place your order over the phone so that we can properly communicate the request to delay delivery.
If you'd like to track the status of your order, you can do so here: Order Tracker
Your Saatva mattress goes into production when you place your order. When the mattress is out of production, inspected, and ready for delivery, our delivery team will contact you to schedule the delivery date. The delivery team could contact you via phone call or email, we advise paying attention to both
The day before the scheduled date, our local delivery partner will contact you to confirm a convenient four-hour delivery window.
NOTE: From the time our delivery partner contacts you, they can hold your merchandise for up to 30 days while you coordinate a mutually agreed-upon delivery date. If you need to delay delivery for longer, please place your order over the phone so that we can properly communicate the request to delay delivery.
If you'd like to track the status of your order, you can do so here: Order Tracker